Privacy Policy

1. Who We Are

This Privacy Policy applies to E-JAM Group, LLC (trading as eJAMJobs.com), a licensed employment and recruitment agency headquartered in Fort Lauderdale, Florida, USA, with a Jamaica office in Ocho Rios, St. Ann. When we refer to "E-JAM", "we", "us", or "our" in this policy, we mean E-JAM Group, LLC.

We operate the website ejamjobs.com and the applicant platform at app.ejamjobs.com. This policy explains how we collect, use, store, and protect personal information when you use our services.

2. Information We Collect

We may collect the following types of personal information:

• Identity data: Full name, date of birth, nationality, government-issued ID
• Contact data: Email address, phone number, postal address
• Professional data: CV/resume, employment history, qualifications, certifications, references
• Profile data: Profile photo, skills, availability, work preferences
• Usage data: Pages visited, time spent, browser type, device type, IP address
• Communications: Messages sent to us via support, email, or contact forms
• Financial data: Payment information when purchasing services (processed securely via third-party providers)

3. How We Use Your Information

We use your personal information to:

• Match you with suitable employment opportunities and present your profile to employers
• Process your registration and manage your account on the platform
• Communicate with you about job opportunities, programme updates, and service changes
• Verify your identity, qualifications, and work eligibility
• Process payments for paid services (E-JAM Verified, Resume Writing, Job Coaching, Tax Filing)
• Comply with legal obligations, including immigration and employment law requirements
• Improve our website, platform, and services through analytics
• Send marketing communications where you have consented to receive them

4. Sharing Your Information

We may share your personal information with:

• Employers: Your profile and application information is shared with employers to whom you apply or are matched
• Government bodies: Immigration authorities, the US Department of State, USCIS, and Jamaica's Ministry of Labour as required by law and for visa processing
• Service providers: Trusted third parties who assist us in operating our platform (hosting, email, analytics, payment processing)
• Affiliated platforms: ejamhire.com and remoteteam.net (sister platforms operated by E-JAM Group)

We do not sell your personal information to third parties. We do not share your data with unaffiliated third parties for their marketing purposes.

5. Cookies & Analytics

Our website uses cookies and similar technologies to enhance your experience and understand how visitors use our site. We use:

• Google Analytics (GA4): To measure website traffic and user behaviour. Data is anonymised and aggregated.
• Elfsight: To display Google Reviews on our homepage.
• Essential cookies: Required for the platform to function correctly.

You can control cookie settings through your browser. Disabling cookies may affect some features of our website.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes outlined in this policy. Jobseeker profiles are retained for a minimum of 3 years following last activity. You may request deletion of your account at any time by contacting our support team.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict processing of your data
• Withdraw consent to marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us via our support centre.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. Our platform uses HTTPS encryption and access controls to safeguard your data. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website contains links to third-party sites including app.ejamjobs.com, ejamhire.com, remoteteam.net, and ejam.zendesk.com. Each of these platforms operates under its own privacy policy. We are not responsible for the privacy practices of external sites.

10. Children's Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from persons under the age of 18. If you believe we have collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: