Outsourcing, though an economical solution, can be a tedious time consuming task.  As the world shrinks smaller by the day through Globalisation, organisations are in constant search of effective labour solutions to enhance their bottom line.  The island of Jamaica has already proven itself as a viable candidate for successful outsourcing.

Valerie Blandin, project manager for the call centre, indicated that DHL chose Jamaica over other territories based on its competitive advantage in call centre services.

"We had the option to set up in another country, but we chose Jamaica because of the skills of people, the good education, the potential of the country... and the work ethic," she said yesterday.

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Partner with E-JAM for your outsourcing needs in Jamaica.  We are an established, registered and licensed recruitment agency located in Ocho Rios. For the past eleven years we have gained experience in providing employers in the USA, Canada & UK with qualified English speaking Jamaican workers.   Our operations are computerised with an interactive database of job seeking candidates in various work categories. Our agency complies fully with all foreign labour laws and we are registered with the United States and Canadian Embassies as authorized recruiters.

As you know Jamaica has a very vibrant tourist industry, therefore we have many qualified and experienced hospitality workers (Cooks, Food Servers, Housekeepers, Front Desk, Landscapers, etc) and professionals (Physicians, Accountants, Nurses, IT Specialist, etc).  In the past fours we have gained international recognition for customer service as companies are flocking to Jamaica to set up call centres.   Many of our workers have earned their qualifications at specialized training academies and gained experience in Jamaica's premier hotels and resorts, such as Sandals, Ritz Carlton, the Riu, Beaches and other major hospitality facilities.  

Jamaica is also a major industrial centre in the Caribbean and Latin American region, consequently the island’s workforce is rich with qualified experienced people in all work categories; Professionals, IT, Construction, Healthcare, Customer Services Reps and Mechanics to name a few. Many have received formal training at vocational and tertiary institutions, such as: The University of the West Indies and The University of Technology, which boasts excellent degree programs.

Here is what we can do for you:

  • Search for qualified applicants.

  • Conduct an initial pre-screening interview to identify workers that specifically satisfy your hiring criteria.
  • Submit resumes of qualified candidates with the preferred skills and educational background requested.  
  • Arrange and conduct recruiting Job Fairs.  
  • Coordinate and schedule telephone/Skype interviews.
  • Check references and obtain a police record on applicants when necessary.
  • Consult with you on hiring laws, regulations and salary requirements.



If you are interested in hiring qualified experienced Jamaican workers, please contact us to speak with an Account Manager today.